14-day average
Typical hospital to home discharge timeframe once NDIS funding is confirmed.
Local workforce
Support workers mobilised and trained ahead of discharge day.
Established housing
Existing SIL and SDA accommodation options across Australia.
How we help
A rapid, structured discharge pathway
Complex hospital discharges require careful coordination. We work alongside hospitals and relevant stakeholders to bring together the supports, accommodation and planning needed for NDIS participants to transition safely from hospital to home.
From early discharge planning through to community handover, our focus is on ensuring every participant has the right supports in place to move forward with confidence, stability and continuity of care.
Nextt supports participants, their families and multi-disciplinary teams every step of the way by:
Engaging early with hospital teams, Support Coordinators and clinicians.
Coordinating accommodation, supports and workforce readiness in parallel.
Using Medium Term Accommodation (MTA) as a purposeful bridge when required.
Maintaining clinical oversight to reduce risk and prevent readmission.
Who we help
We support NDIS
participants with complex
and high-support needs
Our Hospital to Home service is designed
for NDIS participants with complex needs who are
ready to leave hospital and need coordinated
care and accommodation to transition safely
into the community.
Our process
Our hospital to home discharge pathway
We’ve developed a clear, proven process that helps participants move from hospital to home safely and with the right supports around them.
Discover
We meet with the participant, hospital team and Support Coordinator to understand what’s needed for a successful discharge.
Plan
Together, we coordinate funding, accommodation and supports, making sure everyone knows their role before discharge day.
Prepare
Support workers are matched and trained, accommodation is confirmed, and everything is put in place before the participant leaves hospital.
Transition
We coordinate the move and work closely with everyone involved to make the handover as smooth as possible.
Continue
Our support doesn’t stop at discharge. We continue working alongside participants as they settle into their new environment.
Discover
We meet with the participant, hospital team and Support Coordinator to understand what’s needed for a successful discharge.
Plan
Together, we coordinate funding, accommodation and supports, making sure everyone knows their role before discharge day.
Prepare
Support workers are matched and trained, accommodation is confirmed, and everything is put in place before the participant leaves hospital.
Transition
We coordinate the move and work closely with everyone involved to make the handover as smooth as possible.
Continue
Our support doesn’t stop at discharge. We continue working alongside participants as they settle into their new environment.
Meet Courtney
Helping make complex hospital discharges easier
Hospital discharge involves many moving parts, and Courtney is there to help bring them together.
As Nextt’s Clinical Transitions Manager, Courtney works alongside hospitals, Support Coordinators, participants and families to coordinate each transition from hospital into the community.
From the first referral through to discharge day, she helps remove barriers, keeps communication flowing and ensures everyone is working towards the same goal: a safe, timely transition home.
Why partner with Nextt?
Get In Touch
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Need support with a complex discharge?
If you’re supporting an NDIS participant who is clinically ready for discharge but facing barriers around accommodation or supports, we’re ready to help.