Understanding Complex Supports

At Nextt, we believe everyone deserves the opportunity to thrive and feel heard. Our team is dedicated to providing reliable services to individuals seeking complex supports. 

The term ‘complex supports’ is used with different meanings in the disability sector. Some use it to describe high-level personal care, some to describe multiple diagnoses or impairments, while others use it to refer to complex pathways such as engagement with multiple systems like justice and mental health. At Nextt, we define complex supports as those requiring specialised skills and experience from our team. 

High Intensity Physical Supports

Trust our proven track record in delivering high intensity physical supports. Our experienced team works closely with clients, respecting their preferences and routines to ensure they feel valued and empowered. Our support offerings, registered under the NDIS, include:

Complex bowel care,

Enteral feeding and management,

Severe dysphagia management,

Urinary catheter management,

Subcutaneous injections, and

Complex wound management.

We collaborate with your qualified health practitioners to ensure training and oversight of our disability support workers in response to your support requirements.

 

Complex Behaviours and Positive Change

Supporting clients with complex or challenging behaviours is a key aspect of our services. We understand that some individuals might have behaviours that can create risk to themselves or others.

At Nextt, we’re committed to ensuring safety while fostering empowerment and skill-building through positive behaviour support frameworks. Our experienced team works in collaboration with clients’ behaviour support practitioners to help manage and reduce behaviours of concern.

 

Informed Consent and Collaboration

If restrictive practices are absolutely necessary as a last resort for safety, we require an authorised Behavioural Support Plan lodged with the Commission by a registered practitioner. Nextt prioritises compliance with NDIS rules and legislation. Our focus is on improving quality of life, while reducing restrictive practices.

 

Risk Assessment and Monitoring

Conducting thorough risk assessments helps shape our personalised support plans. Our staff are trained in any potential restrictive practices, and we regularly monitor and review these practices for compliance and effectiveness. At Nextt, we are committed to reducing or eliminating use of restrictive practices wherever possible. Our dedication to training, plan implementation, skill development, capacity building, and quality of life has contributed to a significant 63 per cent reduction or cessation of restrictive practices among clients who have undergone a plan review.

Why Choose Nextt?

Experienced and Reassuring

Benefit from our proven track record in working alongside clients who require complex supports.

Regulated Support

We are committed to NDIS rules and legislative requirements.

Competent Staff

Our team is trained according to each client’s specialised support requirements.

Collaborative Planning

We work closely with families, guardians, healthcare professionals, and support practitioners to ensure a holistic and compassionate approach.

Safety and Empowerment

We strive to reduce or remove restrictive practices, encouraging positive interventions.

Find out more

Discover more about Nextt’s approach to fostering a thriving environment where every individual feels safe and empowered.
Call 1300 369 568 to talk with one of our team or fill out the form and we’ll be in touch.

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