Scale and Experience You Can Rely On

At Nextt, we believe everyone deserves to live life on their own terms. Since 2005, we’ve been a trusted provider of disability and mental health support services, working alongside individuals to help them achieve their goals. Our dedicated team of over 1,300 employees serves more than 700 clients across Australia.
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In the top 1% of largest disability service providers in Australia

by revenue billed, NDIS data

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Over 1 million hours supporting clients each year

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325,000 support shifts every year 

What Sets Us Apart

Person-Centred Support

At the heart of our work lies a deep commitment to genuinely understand and meet each client’s unique needs and preferences.

Measurable Difference

We’re driven by evidence-based outcomes and regular check-ins with clients about how we’re tracking together against their goals.

Expertise in Complex Needs

Nextt is known for our experience supporting people with complex behaviours, communication differences, and high physical support needs.

Government Registered and Industry Involvement

We’re registered to provide services for government funding bodies like NDIS, icare, LSA, TAC, and NIISQ. Our participation with bodies like National Disability Services, Alliance20, and the Australian Community Industry Alliance, helps keep us closely connected to sector evolution and advocacy.

Our Vision And Values

Our vision is to be ‘United to actively support people with disability to get more out of life’.  We’re proud to be a values-driven organisation.

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Committed

We will work with you to uphold your rights and provide the best service possible

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Creative

We will seek better ways of doing things so that our services can continuously improve

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Principled

We act with integrity, respect and value you as an individual and will always try to do the right thing

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Responsive

We will listen to you so you can achieve your goals and maximise your opportunities and outcomes

Where You’ll Find Us

Where You’ll Find Us

Learn about Seeking support from Nextt

If you’re considering referring someone to Nextt, see our Referrers page

NSW

Sydney

NSW

Terrigal to Newcastle

NSW

Forster to Port Macquarie to Kempsey

NSW

Kempsey to Coffs Harbour to Grafton

QLD

Brisbane

QLD

Toowoomba

SA

Adelaide

VIC

Ballarat

VIC

Geelong

VIC

Melbourne

Learn about Seeking support from Nextt

If you’re considering referring someone to Nextt, see our Referrers page

Nextt Strategic Pillars

The way Nextt operates is based on three key priority areas.

Client Experience

Be the leading service provider that consistently delivers exceptional client experience with a focus on evidence-based outcomes.

Employee Experience

Build a culture of purpose, connection and excellence to attract, engage and retain the best people to positively contribute to the community.

Sustainable Growth

Deliver client services using a sustainable and best practice model that is flexible and scalable without compromising on quality.

What Good Looks Like at Nextt

At Nextt, person-centred support is at the heart of everything we do. Clients trust us to provide support to achieve their goals and get more out of life. We asked a number of our amazing disability support workers about how to cultivate high-performing frontline employees. Their responses led to the creation of our framework, This is what Good Looks Like @ Nextt:

1. Client-centred: Always putting the client first and showing respect for each individual.


2. Communicator and active listener: Understanding that each person has different communication abilities and styles, actively listening to ensure people feel heard, and working together to find solutions.


3. Adaptable and flexible: When things change, it’s important to be responsive and present in order to continue providing the best support we can and ensure safety.


4. Empathetic and dedicated: Working with people and supporting them to achieve their goals can be difficult, but we understand that we’re all human and we all deserve self-determination and to live a quality life.


5. Caring and compassionate: Building genuine connections, allowing space and grace during hard times, and showing kindness.


6. Professional and has integrity: Upholds high standards at work, considers ethical conduct, and is consistent in doing the ‘right’ thing.


7. Problem solver: Being creative when it comes to problem-solving and providing a psychologically-safe environment for sharing ideas.

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