In the top 1% of largest disability service providers in Australia
by revenue billed, NDIS data
Over 1 million hours supporting clients each year
325,000 support shifts every year
Person-Centred Support
At the heart of our work lies a deep commitment to genuinely understand and meet each client’s unique needs and preferences.
Measurable Difference
We’re driven by evidence-based outcomes and regular check-ins with clients about how we’re tracking together against their goals.
Expertise in Complex Needs
Nextt is known for our experience supporting people with complex behaviours, communication differences, and high physical support needs.
Government Registered and Industry Involvement
We’re registered to provide services for government funding bodies like NDIS, icare, LSA, TAC, and NIISQ. Our participation with bodies like National Disability Services, Alliance20, and the Australian Community Industry Alliance, helps keep us closely connected to sector evolution and advocacy.
Our vision is to be ‘United to actively support people with disability to get more out of life’. We’re proud to be a values-driven organisation.
Committed
We will work with you to uphold your rights and provide the best service possible
Creative
We will seek better ways of doing things so that our services can continuously improve
Principled
We act with integrity, respect and value you as an individual and will always try to do the right thing
Responsive
We will listen to you so you can achieve your goals and maximise your opportunities and outcomes
Learn about Seeking support from Nextt
If you’re considering referring someone to Nextt, see our Referrers page
NSW
Sydney
NSW
Terrigal to Newcastle
NSW
Forster to Port Macquarie to Kempsey
NSW
Kempsey to Coffs Harbour to Grafton
QLD
Brisbane
QLD
Toowoomba
SA
Adelaide
VIC
Ballarat
VIC
Geelong
VIC
Melbourne
The way Nextt operates is based on three key priority areas.
Client Experience
Be the leading service provider that consistently delivers exceptional client experience with a focus on evidence-based outcomes.
Employee Experience
Build a culture of purpose, connection and excellence to attract, engage and retain the best people to positively contribute to the community.
Sustainable Growth
Deliver client services using a sustainable and best practice model that is flexible and scalable without compromising on quality.
At Nextt, person-centred support is at the heart of everything we do. Clients trust us to provide support to achieve their goals and get more out of life. We asked a number of our amazing disability support workers about how to cultivate high-performing frontline employees. Their responses led to the creation of our framework, This is what Good Looks Like @ Nextt:
1. Client-centred: Always putting the client first and showing respect for each individual.
2. Communicator and active listener: Understanding that each person has different communication abilities and styles, actively listening to ensure people feel heard, and working together to find solutions.
3. Adaptable and flexible: When things change, it’s important to be responsive and present in order to continue providing the best support we can and ensure safety.
4. Empathetic and dedicated: Working with people and supporting them to achieve their goals can be difficult, but we understand that we’re all human and we all deserve self-determination and to live a quality life.
5. Caring and compassionate: Building genuine connections, allowing space and grace during hard times, and showing kindness.
6. Professional and has integrity: Upholds high standards at work, considers ethical conduct, and is consistent in doing the ‘right’ thing.
7. Problem solver: Being creative when it comes to problem-solving and providing a psychologically-safe environment for sharing ideas.