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Support Workers Uncategorized

What to Expect from Your Disability Support Worker

It can be hard to know exactly what to expect from your new disability support worker.  At Nextt, we pride ourselves on getting to know you, including your needs and interests so that we can support you to achieve your personal goals.

We have outlined below some additional information on what you can expect from your support worker at Nextt.

 The role of a disability support worker

The role of your disability support worker is to provide you with assistance and support when you need it most – to help you to live independently and to get more out of life.

Their key role is to support you with your NDIS goals.  Some of the duties and tasks that they may support you to do include:

  • Assisting you with daily living, with a focus on self-care and high intensity personal care activities.
  • Performing home based tasks such as food preparation and housework.
  • Helping you to develop skills and participate in community activities.
  • Facilitating daily personal hygiene and dressing tasks.
  • Providing community access so you can improve social skills and confidence.
  • Assist with high-level manual handling tasks.
  • Providing emotional support and friendship.

The qualities of a disability support worker

Disability support workers at Nextt need to have a range of different personal qualities, so that they can provide you with the best possible support.  Some of these qualities include:

Customer service skills: a customer service mindset is extremely important when supporting you to reach your goals, make your own decisions and to live your life independently.

Relationship building skills: we strive to make sure our support workers are genuinely good with people and have the ability to build and maintain meaningful relationships.

Life experience and transferrable skills: we often try to find support workers who have a degree of life experience and transferable skills – for example – return-to-work parents who have had experience supporting someone with disability, can have fantastic transferable skills.

 

What else you can expect from a Nextt disability support worker:

  • Our support workers are provided with a wide range of training so they have the core skills to be effective – and deliver service excellence – in their role.
  • Our support workers generally have a vocational qualification in disability or community services.
  • Our support workers have all of the required certifications including a current working with children/vulnerable people check, a first aid and CPR certificate and have passed their NDIS Worker Screening Check (or current National Police Records Check) and manual handling check.
  • Our support workers have completed the NDIS ‘Quality, Safety and You’ and ‘Infection Prevention and Control for COVID-19 Training’
  • Our support workers understand the NDIS Code of Conduct (see below).
  • Our support workers have good communication and listening skills and enjoy working with and supporting others.
  • Our support workers share our passion for supporting people to ‘get more out of life’.

The NDIS Code of Conduct for Support Workers

The NDIS Code of Conduct requires workers and providers delivering NDIS supports to:

  1. Act with respect for individual rights to freedom of expression, self-determination, and decision-making in accordance with applicable laws and conventions.
  2. Respect the privacy of people with disability.
  3. Provide supports and services in a safe and competent manner with care and skill.
  4. Act with integrity, honesty and transparency.
  5. Promptly take steps to raise and act on concerns about matters that may impact the quality and safety of supports and services provided to people with disability.
  6. Take all reasonable steps to prevent and respond to all forms of violence against, and exploitation, neglect and abuse of, people with disability.
  7. Take all reasonable steps to prevent and respond to sexual misconduct.

To find out more about the NDIS Code of Conduct, click here.

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Support Workers Uncategorized

Becoming a Disability Support Worker

Working as a Disability Support Worker can be an extremely rewarding career option.  As a Disability Support Worker, you will be providing care and assistance to people with physical and/or mental health disability.  You’ll be supporting people with disability to reach their individual goals, to become more independent and to get much more out of life.

This work can be challenging – but it is also extremely rewarding – knowing you are making a real difference to someone’s life – as well as the lives of their families and the communities in which they live – each-and-every day.

The great news is that there is a great deal of demand for disability support workers.  If you are looking for a job, the demand for support workers has been growing at a staggering rate.  If you are looking to build a long-term career, disability support work is a great path to follow.

What qualifications do you need?

Most disability service providers will require that you have a vocational qualification in disability or community services.  You can get the necessary qualifications from a wide range of registered training organisations including Open Colleges, and TAFE.

What skills do you need?

In addition to training and qualifications, you should also have a range of ‘soft skills’ including resilience and communication skills. You will also need to learn how to work in a team.

What work will you be doing?

One of the best things about working as a Disability Support Worker is that no two days will be the same.  Working as a disability support worker also provides you with the satisfaction that you are making a real difference to people – supporting them to get more out of life.

The work that you will do will depend upon the needs of the people you are supporting – though it may include supporting people with daily living, helping people engage in community activities, performing home based tasks, providing community access, assisting manual handling tasks – and providing emotional support and friendship.

What certifications do you need?

As a Disability Support Worker, you will be working with some of the most vulnerable people in our communities. It is therefore essential that you get a number of certifications including a current working with children/vulnerable people check, a first aid and CPR certificate and that you have passed your NDIS Worker Screening Check (or current National Police Records Check) and manual handling check.

 

If you’d like to find out more about becoming a disability support worker with Nextt, please call our recruitment team on 1300 576 097, or register your interest on becoming a disability support worker on our support worker page.  You can also download a free copy of our guide to becoming a disability support worker.

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What is Supported Independent Living (SIL) and How Does It Work?

Supported Independent Living (SIL) is the assistance, and/or supervision of daily tasks to help people live as independently as possibly, while building their skills. The National Disability Insurance Scheme (NDIS) in Australia provides independent living support for Australians with disabilities.

So, how does it work?

A SIL provider, such as Nextt, provides support to people with disability with qualified, trained staff to assist with daily living, personal care and participation in community or social activities.

 SIL does not include other types of support such as attending lifestyle day programs, employment, or community access. However, these items can be added under different funding supports within an NDIS plan.

If SIL is the most appropriate support for you, you will receive funding for this assistance as part of your NDIS plan. The amount of funding provided will depend on the level of support you require to live independently in the housing option of your choice. The services are provided to you in your SIL home and can be in a shared or individual arrangement.

Why choose supported independent living?  

There are many benefits of SIL, disability housing provides the perfect opportunity for people living with disability to gain their independence whilst still accessing the relevant support and accommodation needs. It is also a wonderful opportunity to socialise and meet new people as SIL homes can consist of other housemates, if that is something that you choose. Also, depending on your environmental needs, some houses are designed with accessibility, assistive technology and/or robustness in mind.

How to apply?

Nextt can tailor a supported independently living model to your individual needs. There are many options to consider including:

  • Shared living
  • Bequest home management
  • In home Respite or supports.
  • Independent Living

Supported Independent Living may suit you if you enjoy living independently but also require some extra support to meet your daily needs. Call us on 1300 369 568, or register your interest here, for more information.

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Narelle wins the 2021 Victorian Disability Awards for Excellence in promoting health, housing and wellbeing

Ballarat’s own Narelle Fairweather was the winner of the ‘Excellence in promoting health, housing and wellbeing category’ in the 2021 Victorian Disability Awards.

 

The Victorian Disability Awards honour the contributions of Victorians who support, lead, educate and advocate for people with disability. The Awards recognise and celebrate the achievements of individuals, teams and organisations that increase the rights and participation of people with disability.

 

Narelle won the “Excellence in promoting health, housing and wellbeing” award category, in recognition of her efforts in making a tremendous difference to the quality life of many different people with disability.

 

Narelle has supported dozens of people with disability to find suitable accommodation. She has saved people at risk of homelessness and placed them into environments where they have been able to prosper and grow.

 

She has broken down perceptions and barriers resulting in people with disability being able to move into homes within the rental market. By treating them with empathy, thoughtfulness and respect, she has supported many people to live satisfying everyday lives.

 

Narelle lives and breathes advocacy for her clients and for people with disability in general.  Outside of her day job as a Support Coordinator at Nextt, Narelle has been involved in Voice 99.9 FM’s weekly “Radioactive” show for over 8 years, supporting community activities for people with disability.

 

It was her profound piece of advocacy that helped break down perceptions, remove barriers and open a new market for people with disability to find homes in the rental accommodation market.

 

Through sheer genius in its simplicity, Narelle represented each-and-every one of her clients as human beings and found forever homes for 19 of her clients who were at risk of homelessness.

 

This is just one example of the steps Narelle will take to create positive, meaningful outcomes, and enhance the lives of many, many of her clients.

 

The winners of the 2021 Victorian Disability Awards were celebrated at an awards ceremony on 28 September 2021.

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5 key benefits of Supported Independent Living

Living independently is a goal for many people, however some people may require extra supports to meet their daily needs. In these circumstances, Supported Independent Living (SIL) may suit you.

At Nextt, we support people who live alone or with others. Our SIL team take the time to get to know each person to carefully match them with the right support workers (and potentially co-tenants) who have the right skills and /or share similar personalities, interests, and goals. We pride ourselves in creating a unique SIL model for each person aligned with their NDIS plan.

So, without further ado, here are the five key benefits of SIL:

Becoming Independent

Moving into your own home allows you to make more of your own decisions on how you live your life. If you need support to live independently, at Nextt our experienced staff can help you with:

  • Personal care, including showering and dressing.
  • Daily life skills, including cooking, cleaning, and laundry.
  • Financial and household management.
  • Development of social and communication skills.
  • Overnight support.

 Making New Friends

One of the joys of moving is the opportunity to meet new people and make new friends. Nextt understands that living with other people is a great way to build relationships, so if you choose to live with others, we aim to match you with people who are similar in age and have shared interests.

Should you choose to live alone (and for those living with others), Nextt will support you to be engaged in the wider community, maintain key relationships, and make positive and meaningful connections

Greater Opportunities

Now is the time to think about what is important to you, and to consider options that will make your life easier and more rewarding. When you move into your own space, it brings new choices and opportunities. You may want to move closer to where you work, where you attend day programs, or where you participate in activities. Or your goals may be to live in an environment where we can support you to develop your skills or maintain/regain independence

Choice and privacy

At Nextt, we support you to make your house a home. You have the freedom to make your space your own. Your privacy is also an important consideration. If you live with others,  you will share communal areas including kitchens, and living rooms with  where you can interact with co-tenants, however you will still have the privacy of your own bedroom.

Support Is There When You Need

While it is exciting to move into a new home, and gain independence, you could also be feeling a bit overwhelmed and nervous about being without your family, guardian, or key supports. Each person who moves out of home or into a new type of home needs time to develop their confidence and life skills. At Nextt, our support workers are not only there to assist with practical tasks, but to also listen to you and help you in achieving your goals.

At Nextt, we can tailor a supported independent living model to your individual needs.

For further information about Supported Independent Living vacancies and options, contact Nextt on 1300 369 568, and our friendly staff will answer any of your questions.

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Key Features to Look Out for When Choosing a SIL Home

Has the time come to find a new home using Supported Independent Living (SIL) funding? If you or someone you care for is ready to find their independence and move out, here is what you need to consider when searching for the perfect SIL property:

Who are your housemates?

Most people who use their SIL funding to live independently are likely to move into shared housing. If you are moving into shared accommodation, you will need to consider who your housemates are and the atmosphere of the space.

At Nextt, our SIL team take the time to get to know each client to match them with the right people who share similar personalities, interests, and goals.

What are the key features of the property?

Another important aspect to consider is the house itself. You will need to thoroughly inspect the property to make sure that is suits your needs and expectations. Things to look out for include:

  • What the outdoor space is like.
  • If the house suits your particular needs.
  • The amount of shared living areas and bathrooms.
  • The condition of the house, for example is it cleaned and well-maintained?
  • What the bedrooms are like, for example, do they have built in wardrobes?
  • Does the property have easy access to a range of local services such as medical, transport and shopping?
  • The privacy and security of the property.

Where to find your new SIL home

You can find your new home through a range of websites that provide information on disability housing options including the Housing Hub and Nest. These organisations list both SDA and SIL vacancies that are currently available, and they also highlight local services.

Find a home with Nextt

At Nextt, have a strong focus on matching people who choose to live together and locating a home that suits each individuals needs and requirements.

We will support you during all areas of life including daily living skills, self-care, home and financial management, education support, employment support, social and spiritual events, activities, and groups.

You can start searching our Supported Independent Living Vacancies right now. Our team will support you the whole time to ensure a smoothed and individualised transition.

If you have any further questions on how we can support you, contact us on 1300 369 568, our friendly team are always available to answer any queries.

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Identifying High Intensity Needs and Supports

High Intensity Physical Supports refer to the supports where specialised, highly skilled, and more experienced support workers may be required to deliver assistance to people who require these supports

What are  high intensity physical support needs? 

  • Complex bowel care: Complex bowel care involves providing people with specialist supports to manage their continence and may include assistance with colostomy bags, the use of suppositives and enemas etc., in addition to routine personal care assistance
  • Enteral feeding and management (PEG):  Support workers can assist people with enteral feeding, in accordance with their PEG regime. This can also include enteral medication assistance, cleaning/maintenance of equipment and stoma site cleaning. Some of the more complex supports may be needed to be provided by a nurse. Nextt does not current provide support with NG
  • Urinary catheters: Replacing and disposing of bags and monitoring health of people using indwelling and suprapubic catheters may be part of a general support worker role. In these cases, insertion of the catheter is done by a health practitioner.
  • Seizure management: Support workers often work with people who have epilepsy or seizure disorders, and this does not typically require specialist skills provided the support worker has an understanding about the procedures to follow. Where a support worker administers emergency epilepsy medication such as Midazolam or diazepam, they will  have training in medication specific emergency management procedures.
  • Pressure care and wound management: Support workers may work with people who require assistance with pressure care and wound management. This includes preventative strategies such as skin care, postural management, minor dressings and monitoring of wounds. Responsibility for wound care would normally be required to be completed by a nurse
  • Diabetes management: Support a person to implement their diabetes management plan and identify and respond to hypoglycaemic episodes, monitor, and record blood sugar levels (BSLs) and support with medication assistance. Support with insulin (with the exception of fixed dose pens) may require nursing support
  • Stoma care: This can apply to the management of different types of stomas such as colostomy and ileostomy care or tracheostomy care (where no other requirements apply relating to ventilation).

At Nextt we have been supporting people with high intensity support needs for over 20 years. Our experienced staff are trained and ready to support your high intensity needs

High Intensity Physical Supports with Nextt

Nextt can provide assistance around the management of your High Intensity Physical Support activities such as diabetes management and or enteral feeding. This can be provided alongside supports with your Daily Personal Activities.

We aim to assist you to live independently and get more out of life! Our highly professional team offer support to ensure your day-to-day routine is achievable and manageable.

These disability support services are usually offered in your own home but can also be provided in your community environment. We understand that each person has different needs and goals, so we work to tailor our daily personal activities assistance to each of our clients.

Whether you need short-term support or long-term support, we’re here for you. Contact us on 1300 369 568 for further information.

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Attendant Care Services

Attendant care services provide you with support following a motor accident, work-related injury, or illness.

Understanding Attendant Care Services

Attendant care services assist you with daily living activities that may have become difficult to manage following a major accident, or illness. These services focus on maximising your independence across a range of settings.

Attendant care is provided to you in your own home; the supports may include:

  • Personal care and mobility support
  • Managing medications
  • Managing your day to day routine
  • Support to access your local community
  • Attending appointments
  • Liaising with key stakeholders and your clinical team when needed.

Eligibility for Attendant Care Services

Anyone who sustains a serious personal injury due to a motor accident, work related injury, or illness may be eligible to receive attendant care support. Before you can receive attendant care services, your eligibility may need to be assessed by an occupational therapist or a health professional.

Funding for these services is provided by workers compensation insurance or the selected funding provider for your state or region.

How To Apply

Depending on your region, and the funding provider you are using, the process to make a claim is slightly different. For more information, please visit one of the following service provider websites:

 

Choosing an Attendant Care Provider

The attendant care provider you choose should have both the skills and organisational capacity to deliver high-quality disability support services for people with severe injuries.

Nextt, incorporating Dolleina, is one of the largest providers of attendant care in Australia. We are an approved attendant care provider for iCare, TAC, LifeTime, Support Authority, and NIISQ across NSW, Queensland, Victoria and South Australia.

We have close to 20 years experience in providing complex care for people with Acquired Brain Injury (ABI) and Spinal Cord Injury (SCI); and are proud of our outstanding reputation.

Our expertise ensures that every  person receives the best possible service to support their independence and quality of life. . We offer flexible supports on an interim basis to aid recovery, or a more permanent basis in the event of long-term injury.

Getting Started

Nextt will explain how our service works and discuss with you what activities will be included. To find out more about attendant care services with Nextt, please call us on 1300 369 568.

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COVID-19 Uncategorized

Geelong COVID-19 Lockdown

Geelong COVID-19 Lockdown.

Nextt is committed to continuity of essential services support to all our clients and the safety and wellbeing of all support workers.

Due to the risk associated Vic Government has stated that from 11.59pm Sunday 19/09/21 for at least 1 week, Greater Geelong and surrounds will enter lockdown.

The reasons you may leave your home include:

  • Shopping for food or other essential goods and services
  • Medical care or care giving
  • Exercise outdoors for up to two hours, less than 5km from your home
  • Essential work, or education, where you cannot work or study from home
  • To get vaccinated

To protect vulnerable adults living in supported independent living houses, the government has asked people to protect them by limiting visits to the below:

  • For permitted purposes only, i.e. care or care giving or the provision of emergency health care
  • No more than two visitors per day
    We know this may be difficult for some, but please support us to keep people safe.

Nextt will continue to provide services in line with this advice. All workers will be provided surgical masks and will wear them during the provision of support to you/your loved one.

Nextt have been working hard nationally to keep all clients we support safe and well at this time. This includes:

  • Infection Control Training
  • Daily National Briefings to stay on top of state and medical advice
  • Responsive communication to our workforce on their obligations to keep you safe
  • Provision of PPE to workers

If you have any further questions, please do not hesitate to contact us on 1300 369 568

We want to again thank all those who are in lockdown for this period. What you are doing is not just protecting you and your loved ones but everyone.

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COVID-19 Uncategorized

Hunter COVID-19 Lockdown

Hunter COVID-19 Lockdown.

Nextt is committed to continuity of essential services support to all our clients and the safety and wellbeing of all support workers.

Due to the risk associated NSW Government has stated that from 5pm on Thursday and run until 12.01am Friday 13 August the residents of, or people whose usual place of work or anyone who has been in Newcastle, Lake Macquarie, Maitland, Port Stephens, Singleton, Dungog, Muswellbrook and Cessnock must stay at home unless it is for an essential reason.

The reasons you may leave your home within your local area only include:

  • One person per household shopping for food or other essential goods and services;
  • Medical care or compassionate needs, including vaccination
  • Exercise outdoors within 10km of your home
  • Essential work, or education, where you cannot work or study from home.

During this time, the NSW government has stated there must be no visitors including social and family visits to your home, with one exception, one visitor to provide care or for compassionate reasons, such as people in a relationship who do not live together.

Nextt will continue to provide services in line with this advice. All workers will be provided surgical masks and will wear them during the provision of support to you/your loved one.

Nextt have been working hard nationally to keep all clients we support safe and well at this time. This includes:

  • Infection Control Training
  • Daily National Briefings to stay on top of state and medical advice
  • Responsive communication to our workforce on their obligations to keep you safe
  • Provision of PPE to workers

If you have any further questions, please do not hesitate to contact us on

1300 369 568

 We want to again thank all those who are in lockdown for this period. What you are doing is not just protecting you and your loved ones but everyone in the state of New South Wales.