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Nextt Boost NDIS Services With Industry-First Tech Platform

Helping Australians with disabilities live full and independent lives has always been the goal of the NDIS, but there are always ways for providers to look at improving services to deliver that. At Nextt, we’ve always taken an innovative approach to the delivery of NDIS services, and that innovative spirit has become the basis of the INDIE platform – an industry-first tech-based platform that helps deliver to our customers the best possible results in helping them meet their goals.

INDIE is an innovative solution that, for the first time in Australia, provides an end-to-end view on NDIS customers across all stages of the journey, providing greater transparency, deeper data on goals and how they’re being met and, ultimately, a more efficient and effective level of service for the customer.

Built from the ground up, INDIE effectively captures the goals of each of our customers and creates an accurate summary on how effective the support services offered by Nextt are in helping you to achieve those goals. It covers the full engagement process, from assessment, agreement, booking, plans, and reviews, and it also gathers baseline data to track over time, while providing tools for ongoing quality management and review reporting. In short, it allows us to deliver the best possible results for your NDIS support.

“Our motto is to help our customers get more out of life,” Nextt CEO, Mark Mulder, said. “With Nextt INDIE, we now have simple, clear and consistent service procedures. These provide guiderails for our service staff, and it allows them to focus more on understanding their client’s needs and working together to achieve their individual goals.

“The value of the Nextt INDIE platform is that it provides that level of instant transparency. This platform will put clear accountability on Nextt to deliver each of our customer’s individual goals, and regularly review and measure progress. It will make us focused on our client’s individual needs, working collaboratively with them to achieve their goals, and holding ourselves accountable for measurable results. If we can keep doing this, we can deliver better outcomes for our clients and help them to get more out of life.”

Currently, NDIS plans are reviewed after the first 12 months, and every two years thereafter. However, circumstances can change significantly over the span of two years, and Nextt recommends that clients be more proactive in scheduling their own reviews and changing plans as those circumstances change. The Nextt INDIE platform was developed to help make this process easier and encourage clients to regularly self-assess and proactively monitor their progress and circumstances.

In short, Nextt INDIE gives us clarity on each customer’s individual goals, transparency on whether we are supporting them to achieve those goals, and therefore greater accountability for delivering measurable improvements in their quality of life. This gives real meaning to our mission which is to help each of our customers get more out of life.

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NDIS Core Supports Explained

Understanding the Core Supports available to you through the National Disability Insurance Scheme (NDIS) can be tricky. NDIS base their approach to funding on goals, therefore the services available to you or your loved one will vary depending on what you need to achieve.

What are NDIS Core Supports?

Core Supports are put in place to assist with everyday activities. They are the main support category that helps you to access and participate within your community. NDIS Core Supports are flexible, meaning you can use your funding across any of the support items and services within your Core budget.

Core Supports fit into four categories, including, assistance with daily life, consumables, assistance with social community participation, and transport.

Assistance with Daily Life

Assistance with Daily Life is designed to empower you to live your life as independently as possible. It can assist in covering the cost of hiring someone to support you with activities such as personal care or other domestic tasks such as cooking and cleaning. Core Supports are not restricted to at-home support, there is access available for support in the community for social and work reasons, during school, TAFE, or university, or even while on holiday.

Consumables

Consumables can assist with the purchase of everyday items including assistive products for safety and personal care, low-cost Assistive Technology (AT), interpreting and translation education or services, and other innovative supports.

Assistance with Social and Community Participation

Assistance with social and community participation supports you to engage in social or recreational activities and become more involved in the local community.  You can receive support in various settings, such as sporting, art classes, school, university, TAFE, or other educational facilities.

Transport

Transport funding helps you travel to work or other places that will help you achieve the goals in your plan such as specialised schooling or education programs, reaching your place of employment, going to university or TAFE, and participating in other community or recreational activities.

What Core Supports will I receive?

Your Core Supports help you with everyday activities, your current disability related needs and support you towards reaching your goals. At Nextt, we offer a variety of services that assist you to develop meaningful skills that will help you live as independently as possible and increase your participation in everyday life.

We have also introduced Nextt Indie, which is a platform that provides the tools needed to capture your goals and measure your progress in meeting them. Allowing to improve the effectiveness in the NDIS Core Supports that we provide.

To learn more about NDIS Core Supports  at Nextt, contact us on 1300 369 568.

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Understanding Supported Independent Living

Deciding where to live is one of the most important choices in your life. With many supported independent living options funded by the National Disability Insurance Scheme (NDIS) it can become confusing. At Nextt, we pride ourselves in creating a unique Supported Independent Living (SIL) model for you that aligns with your NDIS plan.

What is Supported Independent Living (SIL)?

Supported Independent Living  is about the supports you receive to help you live as independently as possible. It includes the support and assistance you may need to complete tasks around the home. This may include personal care such as showering and dressing, planning meals and cooking, cleaning the living space, as well as shopping for personal items and groceries and getting out in your local community.

The aim of this service is to help develop your skills so you can live as independently as possible. You may use SIL funding for support when living in a place you privately rent, a home you own, a home which is shared with others or Specialist Disability Accommodation (SDA) if it is included in your NDIS funding package.

What is Specialist Disability Accommodation (SDA)?

SDA funding can assist you if you need specialist housing solutions. SDA houses are designed for people who meet certain eligibility criteria and require very high support needs.

If you are approved for SDA, your funding is used to cover the cost of the housing and cannot be used for any other purpose. If you receive funding for SDA, you will also have SIL funding, as they work together to give you the opportunity to choose how and where you live.   

How can Nextt help?

At Nextt, our Supported Independent Living team take the time to understand you – and to match you with the right people who share similar personalities, interests, and goals. We have a strong focus on matching people who choose to live together and locating a home that uniquely suits each individual needs and requirements as we work together to ensure a smooth transition.

We can tailor a supported independent living model to your unique needs.  Our options include shared living, independent living, bequest home management, in home respite, complex capacity building more of support and supporting you in your SDA home. 

If you enjoy living independently but also require some extra support to meet your daily needs, Supported Independent Living may be the best option suited for you. Contact us on 1300 369 568 to talk to one of our friendly Nextt team members for more information. 

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Supported Independent Living Vaccination Roll Out

The Australian government has begun its roll out of the COVID-19 Vaccine.

The past year has been a difficult one for many Australians. The team at Nextt would like to acknowledge the difficult times we have experienced and thank you for working with us as we have had to adjust services in line with government advice.

The Australian government has begun its roll out of the COVID-19 Vaccine. The government has communicated that the vaccine is free, safe and voluntary. Priority populations have been set up based on risk. Amongst the first groups to receive this vaccination are those receiving Supported Independent Living services.

The plan provided by the government is for teams of health employees to visit SIL and supply the vaccine to those who have consented to receive it.

We have written to our SIL clients/family/representatives this week to provide them with the information they need to make this decision and to record their decision and provide to the vaccination teams.

Once you have made this decision, please let us know so we can ensure your decision is respected. This can be by written confirmation on whether you do or do not wish either yourself, or your loved one to receive this vaccination.

If you have not received this communication from us, or if you have any questions, please contact your House Leader.

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Victoria Covid lockdown to end at midnight

Congratulations Victoria for the end of the five-day lockdown!

Victoria’s five-day lockdown ends at midnight on Wednesday, February 17.  Some restrictions will still remain, including masks, private gatherings and hospital visits.

Please click here to see the full list of continuing restrictions.

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A career as a support worker

A career as a disability support worker can be challenging. It’s also an extremely rewarding career path where you’ll make a real difference and add value to people’s lives.

What’s more, since the launch of the National Disability Insurance Scheme (NDIS), thousands of new support worker jobs have been created, with ongoing opportunities for the future.

Why should I consider a career as a support worker?

As a disability support worker, you’ll make a positive difference in other people’s lives. If you like variety, you can expect each day as a support worker to be different and offer an abundance of learning experiences.

It may not always be easy but the joy of supporting others will keep you interested and motivated. 

Being a support worker also offers great work-life balance, where you can work hours to suit your schedule. There are plenty of job opportunities, with an 70,000 new NDIS support worker jobs expected in the next three years alone.

What will the job consist of?

The amount of assistance you’ll provide will vary depending on the abilities and the health of the person you’re working with.

A disability support worker provides daily personal, physical, and emotional support.

Daily tasks in a support worker role could consist of: developing programs to support clients to develop the skills they need to live independently; organising and going on social outings; completing household tasks; being a companion and offering support during daily activities; helping people with disability maintain contact with family and friends; and helping develop and maintain independence and safety in personal care, health care and hygiene.

 What qualifications and experience do I need?

Anyone with the passion and drive to help others can become a disability support worker, even if you do not have any previous experience or qualifications. Completing a Certificate III and IV in Disability Work can improve your employment opportunities and may also lead to management and team leader roles with organisations such as Nextt.

At Nextt, we are looking for support workers to join our team. We aim to create a culture of proven excellence, with a focus on creating high-value and personalised support systems designed to help our clients get more out of life. We employ support workers who are compassionate, reliable, and flexible, with a willingness to go above and beyond. Our training programs have been designed to guide our employees through all the vital learning and development to become an exceptional support worker.

For further information on becoming a support worker download our free guide, or contact us on 1300 576 097 and receive advice from one of our friendly team members.

 

 

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Victorian COVID-19 restrictions

Victorian Coronavirus (COVID-19) restrictions

Nextt provides essential disability support services to our valued participants. Services will continue with the following additional restrictions in place:

  • Documentation All employees have been issued Essential Services Letters.
  • Support Workers Infection Prevention and Control – Support Workers have been issued with PPE, i.e. surgical mask, will observe physical distancing where possible, practice universal infection control, handwashing.
  • Shifts – activities during the shift should be in line with government advice and be for one of the four reasons stipulated
  • Shopping for necessary goods and services (one person per household, once per day, a support person can accompany if required)
  • Caregiving or compassionate reasons
  • Essential work or permitted education
  • Exercise (can leave for two hours of exercise)

Lockdown will end midnight Wednesday at this stage.

Please click here to see the full list of Victorian Premier restrictions.

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Tips to reach your NDIS goals

One of the most important things you need to do when preparing for your planning meeting is to think about your current and future goals.

Goals are the things you want to achieve through the support of your disability services provider.

Your goals might include a range of different things, such as becoming more independent, learning new skills, enrolling in a course or training, becoming more active in the community or building your relationships with friends and family.

To make sure your NDIS plan really benefits you, you should try to make your goals as specific as possible.

 

Clearly defining your goals

Clearly defining your goals from the beginning will help ensure your NDIS plan reflects the supports you need to achieve your objectives.

Your goals can be broken down into short-term goals – that can usually be achieved in under 12 months – and medium to long-term goals that may take a number of years to achieve.

Examples of short-term goals might include:

  • Using public transport by yourself to go to the shops
  • Starting a course
  • Going out with friends

Examples of medium-term goals might include:

  • Developing your communication skills
  • Finding a job
  • Developing better social skills.
  • Joining community groups

Examples of long-term goals might include:

  • Moving out of home and getting a place of your own
  • Maintaining or improving your health.
  • Becoming more independent.
  • Building the skills needed to learn better at school or university.

Talk to an NDIS representative

You will be in contact with an NDIS representative at different stages of your NDIS journey.  NDIS representatives will provide you with guidance on things like registering with the NDIS scheme and conducting scheduled reviews of your plan.  Your NDIS representative can also offer general support on how best to bring your NDIS plan to life.

 

Get support from an NDIS Support Coordinator

NDIS Support Coordinators can support you to get the most from the NDIS scheme.

An NDIS Support Coordinator can assist you to work towards your identified goals and achieve your outcomes. Click here to find out more about NDIS Support Coordination through Nextt.

 

Don’t wait to review your plan

Your plan will be reviewed at regular intervals to make sure you are on track to achieving your goals and that your goals are still relevant. The NDIS website states that “it is expected that your first plan review will take place after your first 12 months in the scheme. Plan reviews can then be scheduled up to two years apart dependent on personal circumstances and goals.”

A lot can happen in two years. If your goals change between your scheduled reviews, you should consider reviewing your plan yourself, and advise the NDIS if you wish to change it. Continual self-assessment will ensure your plan stays relevant to your changing situation.

Getting the most out of your NDIS plan is about knowing where you are at personally and seeking expert support when you need it.

 

The Nextt Indie platform

A first of its kind in Australia, our Nextt Indie platform allows us to clearly capture our client’s goals and measures their progress to reaching these goals. It lets us know if we are being effective in our support or if we need to make improvements to our service.  It also supports our to clients know if they are making progress towards achieving their goals.

We are extremely proud of Nextt Indie, as it aligns with our core purpose of supporting our clients  to “get more out of life”.

 

Nextt are a registered provider for the National Disability Insurance Scheme. Our Disability and Mental Health Support Services help you get the most out of your NDIS plan while ensuring the services you choose deliver on your needs, expectations and goals.

Contact the friendly Nextt team for more information.

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Queensland Government announcements on Greater Brisbane COVID-19 restrictions

Queensland Government announcements on Greater Brisbane COVID-19 restrictions

Nextt is committed to continuity of essential services support to all our clients.

From 6pm Friday 8 January to 6pm Monday 11 January, the following areas are asked to stay home unless it is for essential reasons. 

  • Brisbane
  • Ipswich
  • Moreton Bay
  • Redlands
  • Logan

There are four reasons that people can leave home

  • To buy essentials like groceries or medication
  • Work or study if you can’t do so from home
  • Exercise
  • Healthcare or to provide care including essential disability services

Nextt will continue to provide services in line with this advice. All workers will be provided surgical masks and will wear them during the provision of support to you/your loved one.

Nextt have been working hard nationally to keep all clients we support safe and well at this time. This includes:

  • Infection Control Training
  • Daily National Briefings to stay on top of state and medical advice
  • Responsive communication to our workforce on their obligations to keep you safe
  • Provision of PPE to workers

If you have any further questions, please do not hesitate to contact us on 

Brisbane Office: (07) 3498 6320

We want to again thank all those who are in lockdown for this period. What you are doing is not just protecting you and your loved ones but everyone in the state of Queensland.

Please also see below some helpful information:

Disability Information Helpline

Call for information and referrals for people with disability who need help because of coronavirus (COVID-19). You can call Monday to Friday 8am to 8pm (AEST). The helpline is not available on national public holidays. Family members, carers, support workers and services can also call.

1800 643 787   

 http://www.dss.gov.au/disabilityhelp

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Lachlan’s Torch Run

Our wonderful client Lachlan was asked to be a part of the Torch Run through the city, as part of International Day of People with Disability in Brisbane City on Thursday 3rd December.

Lachlan is an athlete and member of the Special Olympics Team.  He participates in both swimming and basketball and has achieved many trophies and medals which he proudly displays in his home.

From everyone at Nextt, congratulations Lachlan!  We are all extremely proud of everything you have achieved, and we are thrilled to share your news here.

 

Here Lachlan is seen carrying the Torch through the city of Brisbane, assisted by local police and friends.